McAfee VirusScan Plus 2007
by McAfee
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Software Reviews of McAfee VirusScan Plus 2007
Customer Review: Positively the worst customer service I've ever dealt with
Summary: 1 Stars
I ordered this product several months ago from a "home use" program where I work. Not wanting to be left w/o the disks in the event I ever had to restore my hard drive, I shelled out $25 for disks. 4 weeks later: nothing. I emailed mcafee and they told me to "wait another 4-6 weeks." 5 weeks later I emailed again, this time I was told to wait (surprise) "4-6 weeks." Having gone thru this drill with them for version 2006 (which took over 20 weeks to arrive by the way) I told them to forget about it and give me my money back. Imagine my surprise when I was told that their money back guarantee was only good for 30 days! I emailed again to tell them that I never got the software and was only past 30 days since they told me to wait 4-6 weeks + another 4-6 weeks on top of that. After no less than 7 emails, I was "referred to the proper department." That was more than 4-6 weeks ago...
I gave up and downloaded AVG Antivirus, which is totally free, just as easy to use, and installs from a single EXE file (so you can burn it to CDROM just in case). After uninstalling McAfee AV my machine now runs much faster and I don't get annoying pop-ups from McAfee telling me to buy more of their junk (BTW: did I mention that McAfee software acts much like adware - constantly bombarding you with pop-ups that can't be disabled...)
Here's the kicker: AVG (which again cost me $0.00) immediately found 2 undetected viruses that have been on my system since who-knows-when.
For those of you who may be thinking about it: Don't try Symantec/Norton either. Their customer service is just as bad and actually charges money to fix their problems. Neither of these two companies deserves your money when a great freeware app is out there.
Customer Review: McAfee VirusScan Plus 2007
Summary: 3 Stars
I am disapointed in this years version of this anti virus software.
I have been using McAfee anti virus software now for 5 years, and up til this year, the software improved with each version, and was easier to use, faster, etc.
Hopefully the 2008 version will be better, faster, etc
Customer Review: very bad product
Summary: 1 Stars
I Bought this software in 2006 to install it on my computer for the 2007 year,I had problems with this software, My Virus Definitons expired in February of 2007, I tried to upgrade them but i couldn't because when i would put the cd in it would tell me that VirusScan would not install due to an unwanted program that Mcafee detected, i uninstalled the old version so i can put the new one in, It did not work in my computer, I uninstalled and got Kaspersky, It's two programs in one, Internet Security and Anti Virus, Don't buy this product, Save your money and buy Kaspersky Internet Security instead, You won't be dissapointed, It works great on my computer, So it should work on yours.
Bye
Customer Review: Horrible
Summary: 1 Stars
Used to be a big fan of McAfee Virus Scan, but not any more!! This program makes your computer run extremely slow! I am sad to say that I will no longer purchase from McAfee and am changing my virus protection!Customer Review: Worse product ever.
Summary: 1 Stars
I'd actual prefer a virus to this product.
First of all, like other warnings in the reviews, this product doesn't play well with other antiVirus, firewall, or antispyware products. Can't even have them installed, if McAfee detects them, it will screw up the installation or worse.
It doesn't even play well with itself. I had VirusScan 2006 installed then installed this version and it made my computer unbootable. Blue screen of death. And there's no telephone number for tech support anywhere in the box. I had to wait for days until I could borrow another computer get connected to internet and use their live chat tech support option. They resolved the issue eventually, but what a nightmare.
Thought it was all over, then today with the latest update, it tells me I'm unprotected and that it can't verify my subscription. Got back on tech support and guess what they want me to do? Oh, yes - uninstall and reinstall the product. I don't think so. I'll take my chances with a virus since they do less damage than this product has caused.
It's a shame too, verion 2006 was good. The 2007 version is from hell, though, stay away, stay far far away.