McAfee VirusScan Plus 2007
by McAfee
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Software Reviews of McAfee VirusScan Plus 2007
Customer Review: This thing gets worse and worse with every ''upgrade''
Summary: 1 Stars
No matter what the configuration screens say, you *CANNOT* get this software to stop using your network for anything it wants without your approval.
No matter what the configuration screens say, you *CANNOT* get this software to stop popping up those annoying-as-hell messages on the bottom right hand corner of your screen. Beyond being terribly annoying with their in-your-face display of how you don't have control of your own computer, these pop-up messages can mess up full-screen graphics software.
McAfee customer support is offensive. They treat you like you're an idiot, as if you don't know what you're talking about. Then after weeks of several people trying to explain the problem (this is in the McAfee message forums), once McAfee DOES understand the problem, they dismiss you like you're incompetent. Then in the next software update not only aren't these horrible, glaring, disgusting problems with the software not fixed, they're WORSE THAN EVER.
I gave this software/company/service a couple of years worth of the benefit of the doubt. But with every change to their software, especially the most recent one, it's worse than it was before.
I was tempted to give this product two stars in stead of one, but when the basic purpose of defensive software is to help the user defend their machine, and *NOT* to ignore the user, and open up MORE network ports and use even MORE of the user's network resources for stuff the user does NOT want, clearly the product is NOT doing what is wanted by the user. So no, this gets the lowest rating.
The other reviewers must not have any idea what resources this software is helping itself to when they give it an absolutely frightening five stars.
If I hired a security guard for my home, and every day when I came home I caught him going through my daughter's underwear drawer, I'd feel about the same way as I do about McAfee. Maybe he did keep OTHER people from breaking into our home, but the total creep-out cost is far, far, FAR too high!
Customer Review: TERRIBLE!
Summary: 1 Stars
This antivirus slowed my computer down so badly that I had to get rid of it in less than 2 weeks. Instead got FREE AVG and no problems since!Customer Review: McAfee Virus Scan Plus 2007
Summary: 3 Stars
Effective virus scan and firewall but new screen interface is confusing. It took awhile to find all the programs I allowed through the firewall and to list the details of a scan. Last year's version was simpler to use.Customer Review: McAfee Total Protection
Summary: 4 Stars
This was a brand new product but we had a problem registering it. I have used McAfree before and had very good luck with it.Customer Review: Positively the worst customer service I've ever dealt with
Summary: 1 Stars
I ordered this product several months ago from a "home use" program where I work. Not wanting to be left w/o the disks in the event I ever had to restore my hard drive, I shelled out $25 for disks. 4 weeks later: nothing. I emailed mcafee and they told me to "wait another 4-6 weeks." 5 weeks later I emailed again, this time I was told to wait (surprise) "4-6 weeks." Having gone thru this drill with them for version 2006 (which took over 20 weeks to arrive by the way) I told them to forget about it and give me my money back. Imagine my surprise when I was told that their money back guarantee was only good for 30 days! I emailed again to tell them that I never got the software and was only past 30 days since they told me to wait 4-6 weeks + another 4-6 weeks on top of that. After no less than 7 emails, I was "referred to the proper department." That was more than 4-6 weeks ago...
I gave up and downloaded AVG Antivirus, which is totally free, just as easy to use, and installs from a single EXE file (so you can burn it to CDROM just in case). After uninstalling McAfee AV my machine now runs much faster and I don't get annoying pop-ups from McAfee telling me to buy more of their junk (BTW: did I mention that McAfee software acts much like adware - constantly bombarding you with pop-ups that can't be disabled...)
Here's the kicker: AVG (which again cost me $0.00) immediately found 2 undetected viruses that have been on my system since who-knows-when.
For those of you who may be thinking about it: Don't try Symantec/Norton either. Their customer service is just as bad and actually charges money to fix their problems. Neither of these two companies deserves your money when a great freeware app is out there.